Divisional Functions:

• Administration, staff services and establishment management
• Coordinating and organising training programmes, courses, seminars and examinations for officers and staff
• Staff welfare and well-being, personnel security, and office building management
• Human resource development and staff career advancement
• Staff appointment and retirement matters
• Managing staff disciplinary proceedings
• Implementation of PKPA (Public Service Quality Assessment) and quality management initiatives
• Overseeing and monitoring Personnel, Performance and Competency Management
• Handling staff counselling matters
• Serving as secretariat to the Board of Directors' Meeting (Mesyuarat Jemaah Lembaga)