File and records management is crucial in any department. In line with this, to enhance staff understanding of the guidelines and procedures for file management—such as receiving and registering letters, file opening, storage, distribution, closure, as well as the file and records management system practiced according to the standards and procedures set by the National Archives of Malaysia—a File and Records Management Course for KETENGAH Officers and Staff 2024 was held at the Grand Continental Hotel, Kuala Terengganu.

A total of 41 KETENGAH officers and staff, particularly newly appointed personnel, participated in this course, which included hands-on learning sessions and interactive discussions between the speakers and participants.

The course was conducted in collaboration with Mr. Nor Syam Irwandi bin Mat Yaacob, State Assistant Director I, and Ms. Bonyyta Bujang, State Assistant Director II from the National Archives of Malaysia, Terengganu. The closing ceremony was officiated by Mr. Hasri bin Omar, Administration and Human Resource Management Manager.

It is hoped that the knowledge imparted during this course will be continuously applied and practiced by officers and staff in accordance with proper procedures, ensuring that file and records management at KETENGAH is more organised and systematic.